Humanistic Practices

Introduction To Humanistic Practices

A Humanistic Approach

We embrace, innovate and encourage cultural fit.
We refine what we learn do and share.

Introducing a Humanistic Ontology

Three Columns

Embrace	A tactical approach for human colaboration and adapting to change.
Innovate	An innovative product definition, technology and delivery lifecycle.
Encourage	A shared strategic vision for discovery, benefits governed by principles.

Three Rows

Learn	The means for defining the business with the model canvas.
Do	Technological adaptatiion and construction influenced by benefits.
Share	Continuous change and delivery overseen by governance.

Nine Practices

Practices emerge at the intersections of columns and rows.

Collaborate	Team building with creative interaction.
Product	Transforming ideas into an attractive portfolio.
Discovery	Finding and communicating our vision to clients.
Adapt	Fine tuning our work.
Technology	Innovative engineering and construction.
Benefit	Realizing the best architecture that propels our discoveries.
Change	Continuous evolution.
Deliver	Sharing our work with our communities.
Govern	Facilitating and improving the entire company.

What’s Next

The rest of this chapter discusses the inspiration and columns and rows in more detail while the subsequent chapters address each of these nine practices.

The Principles Behind Each Column and Practice

Reference?

General
1. IT and business alignment
2. Maximum benefits at the lowest costs and risks
3. Business continuity
4. Compliance with standards and policies
5. Adoption of the best practices for the market
Information
1. Information treated as an asset
2. Shared information
3. Accessible information
4. Common terminology and data definitions
5. Information security
Application
1. Technological independence
2. Easy-to-use applications
3. Component reusability and simplicity
4. Adaptability and flexibility
5. Convergence with the enterprise architecture
6. Enterprise architecture also applies to external applications
7. Low-coupling interfaces
8. Adherence to functional domains
Technology
1. Changes based on requirements
2. Control of technical diversity and suppliers
3. Interoperability

Embrace

Collaborate

Activities have gravitated away from individuals and towards teams.

Psychological Safety	We instill a sense of confidence so that everyones' contributions are sought after and valued. Everyone is comfortable being themselves. Jobs and lifestyles are in harmonony.
Mutual Respect	We respect everyones diversity and are sensitve about their viewpoints. We work as a team within our organization, across organizations and with our customers.

Acquire

Expertise

Trust

Interpersonal	Our teams thrive on interpersonal trust.
Committment	We do not say it unless we mean it. We do what we say we will do, when we say we will do it.
Partnership	We firmly believe in being a trustworthy partner to everyone.

Innovate

Where Good Ideas Come From

Ecosystem	Allows ideas to be diffused and be reconnected in novel ways.
Connection	Chance favors the connected mind with serendipitous discoveries
Adjacent	Possibilities emerge and become close waiting to be connected.
Hunches	Ideas evolve over time as slow hunches rather than sudden breakthroughs.
Repurpose	Technologies engineered for one purpose are extended to other purposes.
Convergen	Ideas converge in a shared physical or intellectual space.
Learning	Leverage change to adopt new strategies.

Improvement:

We facilitate everyone to be involved in continuously improving our products, technology and delivery.
We create the space and allocate the resources for long term strategies.
We strive for excellence in everything we do..

Product

Tools

Science

Creativity

Encourage

Discover

Customer Focus:

We strive to discover ours customer needs to the best of our abilities.
We recognize our teams and customers are the reason for our existence.

Vision:

We communicate our positive "Why" message to everyone expecially our customers.
Everything we do benefits everyone.
We govern ourselves with vision and passion.

Assumptions:

List	We list, track and challenges all our assumptions
Pivot	Our mistakes help us abandon our old assumptions

Transparency:

We share information freely with everyone.
We are transparent with everything and everyone.
We have no hidden agendas.

Insight

Understand

Truth

Embrace

MPrinciples from Psychological Safety from Google

link::www.nytimes.com/…/what-google-learned-from-its-quest-to-build-the-perfect-team.html[Psychological Safety at Google]

Confidence	Our teams instill confidence into each member.
Trust	A climate characterized by interpersonal trust.
Safety	The team will not embarrass, reject or punish someone for speaking up.
Respect	People are comfortable being themselves.
Energy	Our teams generate energy.
Dependable	Teams impart momentum to create a culture of dependability.

Practices

What Makes Embrace Work

Confidence	Our teams instill confidence into each member.
Trust	A climate characterized by interpersonal trust.
Safety	The team will not embarrass, reject or punish someone for speaking up.
Respect	People are comfortable being themselves.
Energy	Our teams generate energy.
Dependable	Teams impart momentum to create a culture of dependability.

Innovate

Principles: "Where Good Ideas Come From"

link::https://medium.com/key-lessons-from-books/the-key-lessons-from-where-good-ideas-come-from-by-steven-johnson-1798e11becdb#.mkayh3sye[“Where Good Ideas Come From” by Steven Johnson]

Premise	Chance favors the connected mind.
Adjacent Possible	Possibilities emerge and become close waiting to connected.
Slow Hunches	Ideas evolve over time as slow hunches rather than sudden breakthroughs.
Technologies	Technologies engineered for one purpose are extended other purposes.
Large Networks	Allows ideas to be diffused and be reconnected in novel ways,
Collaboration	Discoveries have gravitated away from individuals and towards teams.
Connections	Random connections drive serendipitous discoveries
Shared Space	Ideas converge in a shared physical or intellectual space.
Errors	Learning that forces us to adopt new strategies and to abandon our old assumptions.
Repurposing	New uses found current and old platforms.

Practices

What Makes Innovate Work

Premise	Lots of connections as illustrated by the color coded rectangles.
Adjacent Possible	Interelated tiers represented by hexagons have adjacent sides with meaning.
Slow Hunches	Time and resources are alocated to evolve each practice.
Platforms	Each practice serves as a large extensible multi-tier platform.
Large Networks	Each tier is part of a large network.
Collaboration	The Product Entitlement tier captures messages from the Collaborate practice
Connections	Random collaborative connection are source
Shared Space	Each practice is functions as a share physical and intellectual space.
Errors	When iterate with prototypes to recognize and learn from our errors.
Repurposing	Each practice is built on a core foundation for new purposes.

Encourage

Start With Why

link::http://bit.ly/2iST2Oy[How Great Leaders Inspire Action by Simon Sinek]

Encourage Practices

What Makes Encourage Work

What	We discover our vision communities
How	x
Why	W

Learn

Main Points: The Business Model Canvas

Key Activites	The most important things a company must do to make its business model work
Key Partners	The network of suppliers and partners that make the business model work
Key Resources	The most important assets required to make a business model work
Value Proposition	The bundle of products and services that create value for a specific Customer Segment
Customer Relationships	The types of relationships a company establishes with specific Customer Segments
Customers	The different groups of people or organizations an enterprise aims to reach and serve
Channels	How acompany communicates with and reaches itsCustomer Segments to deliver a Value Proposition
Costs	Describes all costs incurred to operate a business model
Revenue	Represents the cash a company generates from each Customer Segment

Practices

What Makes Learn Work

Summary

Collaborate

Partner	The business network of partners and suppliers.
Activity	The current teams tasks generated by requests.
Kanban	Priorized activities: To Do, In Progress and Closed.
Team	Members and their roles.

Product

Proposition	The proposed ideas for new products.
Entitlement	The secure UI allocation of Resources* to teams by roles.
Portfolio	The entire suite of products that a company will offer.
Intelligence	Data with business descriptions.

Discover

Vision	The shared vision conveyed to customers.
Community	Who the enterprise aims to reach and serve.
Channel	Communicatuon and delivery mechanisms.
Assumption	Documenting guess for quanitative validation.

Do

Main Points: x

Status	x
Feature	x
Component	x
Acceptance	x
Architecture	x
Engineering	x
Construction	x
Quantify	x
Risk	x
Pattern	x
Review	x

Practices

What Makes Do Work

Status	x
Feature	x
Component	x
Acceptance	x
Architecture	x
Engineering	x
Construction	x
Quantify	x
Risk	x
Pattern	x
Review	x

Summary

Adapt

Status	x
Feature	x
Component	x
Acceptance	x

Technology

Architecture	x
Engineering	x
Construction	x

Benefit

Quantify	x
Risk	x
Pattern	x
Review	x

Share

Main Points: x

Test	x
Systen	x
Config	x
Transition	x
Support	x
Network	x
Warehouse	x
Security	x
Maturity	x
Listen	x
Asset	x
Comply	x

Practices

What Makes Share Work

Test	x
Systen	x
Config	x
Transition	x
Support	x
Network	x
Warehouse	x
Security	x
Maturity	x
Listen	x
Asset	x
Comply	x

Ontology

Thirty Six Studies

Twelve Connections between Nine Practices

The six horizontal connections convey culture     across columns.
The six vertical   connections flow   refinements down   rows.

Collaborate

Working together to create propositions, transform them into services, build the technology and put it into production.

Charter	A statement about the how teams see themselves.
Request	A proactive attitude to respond to and process requests.
Team	Everyone is assigned to a Project and their Expert group(s).
Kanban	A queue for pulling activities when members are ready.

Charter

Partner

Team

Project	Fashions products for client
Expert	Reinforces in house and open source technology
Partner	Coordinate with open source, technology, business and supllier partners

Diversity	Make it define us: gender, ethnic, cultural, languages.
Creativity	Let’s take full advantage of our amazing creative tradition.
Efficiency	Transform a necessary trait into a competitive advantage.
Knowledge	Science, underestimated and underutilized in tech.
Leadership	Who understands talent & helps develop people’s potential.

Quotes

“Collaboration has no hierarchy. The Sun collaborates with soil to bring flowers on the earth.” – Amit Ray
“If everyone is moving forward together, then success takes care of itself.” – Henry Ford
“If I have seen further, it is by standing on the shoulders of giants.” – Isaac Newton
“No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock
“No matter what accomplishments you make, somebody helped you.” – Althea Gibson
"The lightning spark of thought generated in the solitary mind awakens its likeness in another mind." – Thomas Carlyle
"Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilisation work." – Vince Lombardi
"It takes two flints to make a fire." – Louisa May Alcott
“Many ideas grow better when transplanted into another mind than the one where they sprang up” – Oliver Wendell Holmes
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman

Kanban

Product

Viable Propositions are promoted to Value Propositions by Discovery and their parts categorized into Entitlement, Portfolio and Intelligence.

Proposition	The proposed ideas for new products.
Entitlement	The secure allocation of resources by roles.
Portfolio	The entire bundle of current and future products that a company offers.
Document	A collected written, drawn and presented representation of thought.

Entitlement

Proposition

Document

A written, drawn and presented representation of thought

Portfolio

Discover

Propositions are evaluated where the best features are turned into Value Propositions for Product.

These Products are built into Services by Technology with are further validated by Benefits

Vision	The shared vision communicated to everyone.
Community	The people an enterprise aims to reach and serve.
Discern	Steps taken address needs.
Assumption	The apriori statements to be verified by Benefit

Vision

Community

Discern

Assume

Adapt

The fine tuning of doing. Concepts are broken down into Features that are all Traced and linked to Technology Components and Acceptance criteria for completion. Collaborative Team members pull Component activities from the Kanban queue with full creative freedom for completion. Supercedes Agile

Status	Accomplishments, Concerns, Plans and Issues.
Feature	Outline of concrete business requirements aligned to technology.
Component	Technology Traced by: UI, Service, Database & Cloud tiers
Acceptance	Completion criteria for Components traced back to Features

Status

Feature

Component

Acceptance

Technology

All the software components integrated by tiers that implement products. Architect, Engineer, and Construct Activities are tracked in Adapt and guided by the reference Architecture Patterns and Reviews in Benefit.

UI	Applications (mobile) that access services on the Cloud.
Service	Integrated functionality for applications with REST interfaces.
Database	Persistent storage for business entities and cloud infrastructure.
Cloud	A Responsive, resilient, elastic, message driven service runtime.

UI User Interface

Service

Database

Cloud

Benefit

Quantifies the assumptions from Discovery with Data Science interpretations. Establishes a reference Architecture with design Patterns that guides Technology and provides a foundation for Review.

Quantify	The Data Science that strategically verifies Assumptions, Patterns and Risk.
Patterns	A reference architecture of design patterns for each component.
Risk	Mitigates uncertainty for Teams, Product and Discoveries
Review	The oversight of business and technical options and guidelines.

Quantify

Patterns

Risk

Review

Change

Initially conducts Tests to ascertain deployment readiness, mitigated by Transition and backed by repeatable automation to insure successful delivery to production.

Test	Quality, defect and risk measures at many levels and types.
Transition	Addresses new and updated deployments and disruptions.
Deploy	Continously noves new component to Deliver.
Maintain	Insures that Deliver is running smoothly.

Test

Transition

Deploy

Maintain

Deliver

Delivers product via a Secured cloud Network with complete Support and a Warehouse for measuring asset effectiveness with Data Science.

Support	Customer care, help desk, privileges, document and educate.
Network	Switches, routers, computers provisiond in secure zones.
Warehouse	Extended data for assets, Data Science and Govern queries.
Security	Defense in depth, response, pull proxies and encrypted data.

Support

Network

Warehouse

Security

Govern

Enables careful Consideration for Maturity, Assets and Comply by incorporating:

Timely business data from Discovery.
Technical reviews from Benefit.
Asset status from Warehouse.

Maturity	Identifies opportunities and resources for improvement.
Asset	Manages the allocation of personnel, finances and assets.
Comply	Provides required reports and issues for legal audits.
Consider	A thought out rational decision making process.