A humanistic methodology with a light weight ontology comprising nine practices that Embrace, Innovate and Encourage the processes of Learning, Doing and Sharing.
Introduction To Humanistic Practices
A Humanistic Approach
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We embrace, innovate and encourage cultural fit.
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We refine what we learn do and share.
Introducing a Humanistic Ontology
Three Columns
| Embrace |
A tactical approach for human colaboration and adapting to change. |
| Innovate |
An innovative product definition, technology and delivery lifecycle. |
| Encourage |
A shared strategic vision for discovery, benefits governed by principles. |
Three Rows
| Learn |
The means for defining the business with the model canvas. |
| Do |
Technological adaptatiion and construction influenced by benefits. |
| Share |
Continuous change and delivery overseen by governance. |
Nine Practices
Practices emerge at the intersections of columns and rows.
| Collaborate |
Team building with creative interaction. |
| Product |
Transforming ideas into an attractive portfolio. |
| Discovery |
Finding and communicating our vision to clients. |
| Adapt |
Fine tuning our work. |
| Technology |
Innovative engineering and construction. |
| Benefit |
Realizing the best architecture that propels our discoveries. |
| Change |
Continuous evolution. |
| Deliver |
Sharing our work with our communities. |
| Govern |
Facilitating and improving the entire company. |
What’s Next
The rest of this chapter discusses the inspiration and columns and rows in more detail while the subsequent chapters address each of these nine practices.
The Principles Behind Each Column and Practice
Reference?
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General
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IT and business alignment
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Maximum benefits at the lowest costs and risks
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Business continuity
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Compliance with standards and policies
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Adoption of the best practices for the market
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Information
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Information treated as an asset
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Shared information
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Accessible information
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Common terminology and data definitions
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Information security
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Application
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Technological independence
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Easy-to-use applications
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Component reusability and simplicity
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Adaptability and flexibility
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Convergence with the enterprise architecture
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Enterprise architecture also applies to external applications
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Low-coupling interfaces
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Adherence to functional domains
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Technology
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Changes based on requirements
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Control of technical diversity and suppliers
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Interoperability
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Embrace
Collaborate
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Activities have gravitated away from individuals and towards teams.
| Psychological Safety |
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| Mutual Respect |
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Acquire
Expertise
Trust
| Interpersonal |
Our teams thrive on interpersonal trust. |
| Committment |
We do not say it unless we mean it. We do what we say we will do, when we say we will do it. |
| Partnership |
We firmly believe in being a trustworthy partner to everyone. |
Innovate
- Where Good Ideas Come From
| Ecosystem |
Allows ideas to be diffused and be reconnected in novel ways. |
| Connection |
Chance favors the connected mind with serendipitous discoveries |
| Adjacent |
Possibilities emerge and become close waiting to be connected. |
| Hunches |
Ideas evolve over time as slow hunches rather than sudden breakthroughs. |
| Repurpose |
Technologies engineered for one purpose are extended to other purposes. |
| Convergen |
Ideas converge in a shared physical or intellectual space. |
| Learning |
Leverage change to adopt new strategies. |
Improvement:
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We facilitate everyone to be involved in continuously improving our products, technology and delivery.
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We create the space and allocate the resources for long term strategies.
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We strive for excellence in everything we do..
Product
Tools
Science
Creativity
Encourage
Discover
Customer Focus:
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We strive to discover ours customer needs to the best of our abilities.
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We recognize our teams and customers are the reason for our existence.
Vision:
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We communicate our positive "Why" message to everyone expecially our customers.
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Everything we do benefits everyone.
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We govern ourselves with vision and passion.
Assumptions:
| List |
We list, track and challenges all our assumptions |
| Pivot |
Our mistakes help us abandon our old assumptions |
Transparency:
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We share information freely with everyone.
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We are transparent with everything and everyone.
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We have no hidden agendas.
Insight
Understand
Truth
Embrace
MPrinciples from Psychological Safety from Google
link::www.nytimes.com/…/what-google-learned-from-its-quest-to-build-the-perfect-team.html[Psychological Safety at Google]
| Confidence |
Our teams instill confidence into each member. |
| Trust |
A climate characterized by interpersonal trust. |
| Safety |
The team will not embarrass, reject or punish someone for speaking up. |
| Respect |
People are comfortable being themselves. |
| Energy |
Our teams generate energy. |
| Dependable |
Teams impart momentum to create a culture of dependability. |
Practices
What Makes Embrace Work
| Confidence |
Our teams instill confidence into each member. |
| Trust |
A climate characterized by interpersonal trust. |
| Safety |
The team will not embarrass, reject or punish someone for speaking up. |
| Respect |
People are comfortable being themselves. |
| Energy |
Our teams generate energy. |
| Dependable |
Teams impart momentum to create a culture of dependability. |
Innovate
Principles: "Where Good Ideas Come From"
link::https://medium.com/key-lessons-from-books/the-key-lessons-from-where-good-ideas-come-from-by-steven-johnson-1798e11becdb#.mkayh3sye[“Where Good Ideas Come From” by Steven Johnson]
| Premise |
Chance favors the connected mind. |
| Adjacent Possible |
Possibilities emerge and become close waiting to connected. |
| Slow Hunches |
Ideas evolve over time as slow hunches rather than sudden breakthroughs. |
| Technologies |
Technologies engineered for one purpose are extended other purposes. |
| Large Networks |
Allows ideas to be diffused and be reconnected in novel ways, |
| Collaboration |
Discoveries have gravitated away from individuals and towards teams. |
| Connections |
Random connections drive serendipitous discoveries |
| Shared Space |
Ideas converge in a shared physical or intellectual space. |
| Errors |
Learning that forces us to adopt new strategies and to abandon our old assumptions. |
| Repurposing |
New uses found current and old platforms. |
Practices
What Makes Innovate Work
| Premise |
Lots of connections as illustrated by the color coded rectangles. |
| Adjacent Possible |
Interelated tiers represented by hexagons have adjacent sides with meaning. |
| Slow Hunches |
Time and resources are alocated to evolve each practice. |
| Platforms |
Each practice serves as a large extensible multi-tier platform. |
| Large Networks |
Each tier is part of a large network. |
| Collaboration |
The Product Entitlement tier captures messages from the Collaborate practice |
| Connections |
Random collaborative connection are source |
| Shared Space |
Each practice is functions as a share physical and intellectual space. |
| Errors |
When iterate with prototypes to recognize and learn from our errors. |
| Repurposing |
Each practice is built on a core foundation for new purposes. |
Encourage
Start With Why
link::http://bit.ly/2iST2Oy[How Great Leaders Inspire Action by Simon Sinek]
Encourage Practices
What Makes Encourage Work
| What |
We discover our vision communities |
| How |
x |
| Why |
W |
Learn
Main Points: The Business Model Canvas
| Key Activites |
The most important things a company must do to make its business model work |
| Key Partners |
The network of suppliers and partners that make the business model work |
| Key Resources |
The most important assets required to make a business model work |
| Value Proposition |
The bundle of products and services that create value for a specific Customer Segment |
| Customer Relationships |
The types of relationships a company establishes with specific Customer Segments |
| Customers |
The different groups of people or organizations an enterprise aims to reach and serve |
| Channels |
How acompany communicates with and reaches itsCustomer Segments to deliver a Value Proposition |
| Costs |
Describes all costs incurred to operate a business model |
| Revenue |
Represents the cash a company generates from each Customer Segment |
Practices
What Makes Learn Work
Summary
Collaborate
| Partner |
The business network of partners and suppliers. |
| Activity |
The current teams tasks generated by requests. |
| Kanban |
Priorized activities: To Do, In Progress and Closed. |
| Team |
Members and their roles. |
Product
| Proposition |
The proposed ideas for new products. |
| Entitlement |
The secure UI allocation of Resources* to teams by roles. |
| Portfolio |
The entire suite of products that a company will offer. |
| Intelligence |
Data with business descriptions. |
Discover
| Vision |
The shared vision conveyed to customers. |
| Community |
Who the enterprise aims to reach and serve. |
| Channel |
Communicatuon and delivery mechanisms. |
| Assumption |
Documenting guess for quanitative validation. |
Do
Main Points: x
| Status |
x |
| Feature |
x |
| Component |
x |
| Acceptance |
x |
| Architecture |
x |
| Engineering |
x |
| Construction |
x |
| Quantify |
x |
| Risk |
x |
| Pattern |
x |
| Review |
x |
Practices
What Makes Do Work
| Status |
x |
| Feature |
x |
| Component |
x |
| Acceptance |
x |
| Architecture |
x |
| Engineering |
x |
| Construction |
x |
| Quantify |
x |
| Risk |
x |
| Pattern |
x |
| Review |
x |
Summary
Adapt
| Status |
x |
| Feature |
x |
| Component |
x |
| Acceptance |
x |
Technology
| Architecture |
x |
| Engineering |
x |
| Construction |
x |
Benefit
| Quantify |
x |
| Risk |
x |
| Pattern |
x |
| Review |
x |
Share
Main Points: x
| Test |
x |
| Systen |
x |
| Config |
x |
| Transition |
x |
| Support |
x |
| Network |
x |
| Warehouse |
x |
| Security |
x |
| Maturity |
x |
| Listen |
x |
| Asset |
x |
| Comply |
x |
Practices
What Makes Share Work
| Test |
x |
| Systen |
x |
| Config |
x |
| Transition |
x |
| Support |
x |
| Network |
x |
| Warehouse |
x |
| Security |
x |
| Maturity |
x |
| Listen |
x |
| Asset |
x |
| Comply |
x |
Ontology
Thirty Six Studies
Twelve Connections between Nine Practices
The six horizontal connections convey culture across columns. The six vertical connections flow refinements down rows.
Collaborate
Working together to create propositions, transform them into services, build the technology and put it into production.
| Charter |
A statement about the how teams see themselves. |
| Request |
A proactive attitude to respond to and process requests. |
| Team |
Everyone is assigned to a Project and their Expert group(s). |
| Kanban |
A queue for pulling activities when members are ready. |
Charter
Partner
Team
| Project |
Fashions products for client |
| Expert |
Reinforces in house and open source technology |
| Partner |
Coordinate with open source, technology, business and supllier partners |
| Diversity |
Make it define us: gender, ethnic, cultural, languages. |
| Creativity |
Let’s take full advantage of our amazing creative tradition. |
| Efficiency |
Transform a necessary trait into a competitive advantage. |
| Knowledge |
Science, underestimated and underutilized in tech. |
| Leadership |
Who understands talent & helps develop people’s potential. |
Quotes
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“Collaboration has no hierarchy. The Sun collaborates with soil to bring flowers on the earth.” – Amit Ray
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“If everyone is moving forward together, then success takes care of itself.” – Henry Ford
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“If I have seen further, it is by standing on the shoulders of giants.” – Isaac Newton
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“No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock
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“No matter what accomplishments you make, somebody helped you.” – Althea Gibson
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"The lightning spark of thought generated in the solitary mind awakens its likeness in another mind." – Thomas Carlyle
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"Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilisation work." – Vince Lombardi
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"It takes two flints to make a fire." – Louisa May Alcott
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“Many ideas grow better when transplanted into another mind than the one where they sprang up” – Oliver Wendell Holmes
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“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman
Kanban
Product
Viable Propositions are promoted to Value Propositions by Discovery and their parts categorized into Entitlement, Portfolio and Intelligence.
| Proposition |
The proposed ideas for new products. |
| Entitlement |
The secure allocation of resources by roles. |
| Portfolio |
The entire bundle of current and future products that a company offers. |
| Document |
A collected written, drawn and presented representation of thought. |
Entitlement
Proposition
Document
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A written, drawn and presented representation of thought
Portfolio
Discover
Propositions are evaluated where the best features are turned into Value Propositions for Product.
These Products are built into Services by Technology with are further validated by Benefits
| Vision |
The shared vision communicated to everyone. |
| Community |
The people an enterprise aims to reach and serve. |
| Discern |
Steps taken address needs. |
| Assumption |
The apriori statements to be verified by Benefit |
Vision
Community
Discern
Assume
Adapt
The fine tuning of doing. Concepts are broken down into Features that are all Traced and linked to Technology Components and Acceptance criteria for completion. Collaborative Team members pull Component activities from the Kanban queue with full creative freedom for completion. Supercedes Agile
| Status |
Accomplishments, Concerns, Plans and Issues. |
| Feature |
Outline of concrete business requirements aligned to technology. |
| Component |
Technology Traced by: UI, Service, Database & Cloud tiers |
| Acceptance |
Completion criteria for Components traced back to Features |
Status
Feature
Component
Acceptance
Technology
All the software components integrated by tiers that implement products. Architect, Engineer, and Construct Activities are tracked in Adapt and guided by the reference Architecture Patterns and Reviews in Benefit.
| UI |
Applications (mobile) that access services on the Cloud. |
| Service |
Integrated functionality for applications with REST interfaces. |
| Database |
Persistent storage for business entities and cloud infrastructure. |
| Cloud |
A Responsive, resilient, elastic, message driven service runtime. |
UI User Interface
Service
Database
Cloud
Benefit
Quantifies the assumptions from Discovery with Data Science interpretations. Establishes a reference Architecture with design Patterns that guides Technology and provides a foundation for Review.
| Quantify |
The Data Science that strategically verifies Assumptions, Patterns and Risk. |
| Patterns |
A reference architecture of design patterns for each component. |
| Risk |
Mitigates uncertainty for Teams, Product and Discoveries |
| Review |
The oversight of business and technical options and guidelines. |
Quantify
Patterns
Risk
Review
Change
Initially conducts Tests to ascertain deployment readiness, mitigated by Transition and backed by repeatable automation to insure successful delivery to production.
| Test |
Quality, defect and risk measures at many levels and types. |
| Transition |
Addresses new and updated deployments and disruptions. |
| Deploy |
Continously noves new component to Deliver. |
| Maintain |
Insures that Deliver is running smoothly. |
Test
Transition
Deploy
Maintain
Deliver
Delivers product via a Secured cloud Network with complete Support and a Warehouse for measuring asset effectiveness with Data Science.
| Support |
Customer care, help desk, privileges, document and educate. |
| Network |
Switches, routers, computers provisiond in secure zones. |
| Warehouse |
Extended data for assets, Data Science and Govern queries. |
| Security |
Defense in depth, response, pull proxies and encrypted data. |
Support
Network
Warehouse
Security
Govern
Enables careful Consideration for Maturity, Assets and Comply by incorporating:
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Timely business data from Discovery.
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Technical reviews from Benefit.
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Asset status from Warehouse.
| Maturity |
Identifies opportunities and resources for improvement. |
| Asset |
Manages the allocation of personnel, finances and assets. |
| Comply |
Provides required reports and issues for legal audits. |
| Consider |
A thought out rational decision making process. |